$5 per 24 hours.

You can return your powerbank to any Recharge.city power bank sharing station listed in the app. Simply click on the "Return" button and follow the instructions to locate the nearest station.

You can rent a powerbank for as long as 14 calendar days, starting from the moment you rent it until the day you return it to the kiosk. The rental period concludes on the day the powerbank is returned. Any powerbank that is not returned will be considered stolen starting from the 14th day of rent and its replacement value of $99.00 in addition to the daily rent will be charged.

Follow the steps below:
1. Make sure that your current location matches the one you provided when requesting a powerbank from the station.
2. Double-check that your payment method is in working order.
3. Restart the app.
4. If you have completed the steps mentioned above and still require additional support, please do not hesitate to contact us via phone or email.
Our customer support team is always available to assist you with any issues you might have. You can reach out to us at love@recharge.city

1. Make sure that the green LED power light is turned on when you connect your device to the powerbank. The LED light is located on the front of the charger.
2. Ensure that you are using the correct charging cable that matches your device and that the cable is fully inserted into the charging port.
3. Ensure the your phone case is not preventing full connection of the charger to the device.

Please forward your refund requests to our customer support representative at love@recharge.city

Please wait 10-15 minutes for the data in the application to be updated. If the issue remains, contact our customer support team at love@recharge.city. We will figure it out, and if the rental was completed correctly, we will refund the extra-charges.

If you lost the powerbank, you can purchase it in the Recharge City app. Any powerbank that is not returned starting from the 14th day of rent will be considered stolen and its replacement value of $99.00 in addition to the daily rent will be charged.

There are three type of connectors on each powerbank: Apple Lightning, Type-C and Micro-USB.

You can use a Type-C charging cable in order to recharge a powerbank.