Download a portable charger rental app and use it all over New York
You always have a portable charger at hand
stations
1000+
power when you need it most
How it works:
There are hundreds of stations for portable chargers around you, no matter where you are in New York
We solved the discharged phones problem
How it works:
It's really comfortable and fast
And you're always on the move
with Recharge.City
Each of us has faced a situation where the phone suddenly ran out of battery with no portable charger at hand. While it may not be a fatal problem, it can be inconvenient as our mobile devices often store important information.
At one of these moments, I saw the Recharge City station for portable chargers and used the service. Today I use the service several times a week and no longer experience stress about a discharged phone
For instance, you may need to access taxi apps, map, make payments, take important calls, refer to screenshots, notes and so on, but your phone is dead…
Liam Fletcher
Real estate agent in New York
Frequently asked questions
We have answered the most popular questions about Recharge.City portable charger rental service:
You can return your portable charger to any Recharge.city station for portable chargers listed in the app. Simply click on the "Return" button and follow the instructions to locate the nearest station.
You can rent a portable charger for as long as 14 calendar days, starting from the moment you rent it until the day you return it to the station. The rental period concludes on the day the portable charger is returned. Any portable charger that is not returned will be considered stolen starting from the 14th day of rent and its replacement value of $99.00 in addition to the daily rent will be charged.
Follow the steps below:
1. Make sure that your current location matches the one you provided when requesting a portable charger from the station.
2. Double-check that your payment method is in working order.
3. Restart the app.
4. If you have completed the steps mentioned above and still require additional support, please do not hesitate to contact us via phone or email.
Our customer support team is always available to assist you with any issues you might have. You can reach out to us at support@recharge.city
1. Make sure that your current location matches the one you provided when requesting a portable charger from the station.
2. Double-check that your payment method is in working order.
3. Restart the app.
4. If you have completed the steps mentioned above and still require additional support, please do not hesitate to contact us via phone or email.
Our customer support team is always available to assist you with any issues you might have. You can reach out to us at support@recharge.city
1. Make sure that the green LED power light is turned on when you connect your device to the portable charger. The LED light is located on the front of the charger.
2. Ensure that you are using the correct charging cable that matches your device and that the cable is fully inserted into the charging port.
3. Ensure the your phone case is not preventing full connection of the charger to the device.
2. Ensure that you are using the correct charging cable that matches your device and that the cable is fully inserted into the charging port.
3. Ensure the your phone case is not preventing full connection of the charger to the device.
Please forward your refund requests to our customer support representative at support@recharge.city
Please wait 10-15 minutes for the data in the application to be updated. If the issue remains, contact our customer support team at support@recharge.city.We will figure it out, and if the rental was completed correctly, we will refund the extra-charges.
If you lost a portable charger, you can purchase it in the Recharge City app. Any portable charger that is not returned starting from the 14th day of rent will be considered stolen and its replacement value of $99.00 in addition to the daily rent will be charged.
There are three type of connectors on each portable charger: Apple Lightning, Type-C and Micro-USB.
You can use a Type-C charging cable in order to recharge a portable charger.